Customer Relationship Management (CRM): Past, Present, and Future
Contents What is Customer Relationship Management CRM? Use Cases of CRM A Brief History of CRM Benefits of CRM CRM Solutions & Software CRM Strategy & Implementation CRM and Customer Communication IntegrationPrivacy and Compliance in Customer Relationship Management Software The Future of CRM What is Customer Relationship Management CRM? Customer Relationship Management (CRM) refers to […]
What is A2P Registration? A Guide to Application-to-Person Messaging
Contents Understanding Application to Person Messaging What is A2P Messaging? What is A2P Registration? Why is A2P Registration Important? How to Register for A2P 10DLC Trust Score & SMS Compliance Common A2P Registration Challenges In today’s digital landscape, businesses rely on SMS to engage customers, but not all messages are created equal. Application-to-Person (A2P) messaging […]
Is SMS Messaging a Commodity Now? Why Businesses Are Switching Their Provider: The Best Twilio Alternative
Contents Why Consider a Twilio Alternative? VVPUSA: The Ideal Twilio Alternative Key Features to Look for in a Twilio Alternative Evaluating Your Business Needs Making the Switch to VVPUSA For years, Twilio has been a dominant force in business messaging. However, as the SMS landscape evolves, many businesses are looking for alternatives that offer better […]
What is The Campaign Registry?
Contents Understanding The Campaign Registry (TCR) Why Was The Campaign Registry Created? How Does The Campaign Registry Work? Who Needs to Register with TCR: Campaign Service Providers? Benefits of Using The Campaign Registry Penalties for Not Registering Working with a Campaign Service Provider Get Started with The Campaign Registry: Registration Process In today’s fast-paced digital […]
Fraud vs. Spam in Business Messaging: Key Differences and Why They Matter
Contents What is Fraud in Business Messaging? What is Spam in Business Messaging? Key Differences Between Fraud and Spam The Impact of Fraud and Spam on Business Why Understanding the Difference Matters In the world of business messaging, ensuring legitimate communication is most important for both companies and consumers. However, bad actors misuse messaging channels […]
Re-Engagement Campaigns: How to Win Back Your Audience
Contents What Is a Re-Engagement Campaign? Every business experiences it: customers who once actively engaged with your brand become dormant over time. This is where re-engagement campaigns, a crucial part of any effective email marketing strategy, come into play. Designed to reconnect with inactive users, these campaigns can reignite interest, strengthen relationships, and even boost […]
What Does Opt-In Mean in Text Marketing?
Contents What Is Opt-In? Understanding Opt-Out In the digital marketing world, the term “funnel” often comes up when discussing strategies to build a sales funnel, and attract, engage, and convert potential customers. But what exactly is funnel building, and why is it crucial for your business success? Let’s break it down. What Is Opt-In? Opt-in […]
What is Funnel Building?
Contents Understanding the Sales Funnel What is Funnel Building? In the digital marketing world, the term “funnel” often comes up when discussing strategies to build a sales funnel, and attract, engage, and convert potential customers. But what exactly is funnel building, and why is it crucial for your business success? Let’s break it down. Understanding […]
What is a Drip Campaign?
Contents What is Drip Marketing? How Does a Drip Campaign Work? Key Benefits of Drip Campaigns in an Email Marketing Strategy Creating a Custom Drip Campaign Examples of Effective Drip Marketing Campaigns Best Practices for Drip Campaigns and Automated Workflows Measuring Success with Drip Campaigns A drip campaign is a strategic and automated series of […]
Voice Messaging as a Pillar of Modern Business Communication
By Bill Beard Contents What is Voice as a Channel for Business Communications? Common Use Cases for Voice Messages Choosing the Right Voice Messaging System Voice vs. SMS: Which One to Choose? By Bill Beard In the evolving world of business communication, multiple channels vie for dominance. Among them, Voice remains a cornerstone, providing a […]