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Upgrade your business phone system to a
cloud PBX.

Get VoIP phone service, SIP trunking, texting and HD video conferencing with platform's cloud PBX.

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What is cloud PBX?

A cloud PBX, also known as a hosted PBX, is a business phone system that runs via an internet connection. A cloud PBX is good for large teams that want functionality like call forwarding, auto attendants, and advanced voicemail. Instead of managing the phone system on your own server, ditch the hassle and get a cloud PBX that is managed by a VoIP provider. Transitioning to cloud PBX is your first step toward unified communications.

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With platform, the supervisor dashboard allows me to monitor call flow in real-time. It allows me to ensure I always have sufficient agent coverage, so that calls are never missed. I can easily make changes to my call flow without having to wait for hours on hold.

Roman Voytsekhovskiy

Support Center Manager at Orthodontic Experts Ltd.

Our remote capability has made a tremendous difference for us. If not for our switch to platform, we would not be up and running nearly as well as we are.

Meryl Cassidy

Executive Director at Response Crisis Center

Why upgrade to a modern cloud PBX?

Compared to traditional phone lines, save up to 60% with IP phone service. Take your business communication to the cloud with VoIP desk phones.

Video conferencing, screen sharing, a sleek smartphone app — platform's cloud PBX phone system delivers cutting edge VoIP features.

Manage all calls in real time with a modern PBX service. Switch to softphones and cut the cord with traditional PBX providers.

Business never stops; neither should your phone service. Eight military-grade data centers around the U.S. back you with 99.999% uptime.

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Cloud PBX


As low as $29.95 SAVE 27%

$21.95 Information icon
PROFESSIONAL 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
*Standard pricing, does not reflect promo discountsActivation fee of $99 plus applicable taxes and fees applies to accounts of 2 users or less.

Per month / user
Get a quote

Unlimited Calling within the US/CA

Free Local and Toll-Free Number

Top Rated Mobile App

Video and Audio Meetings

Team Collaboration


As low as $39.95 SAVE 20%

$31.95 Information icon
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
*Standard pricing, does not reflect promo discountsActivation fee of $99 plus applicable taxes and fees applies to accounts of 2 users or less.

Per month / user
Get a quote

Get all Professional features PLUS

Business Integrations

Real-Time Voice Analytics

Call Recording

Got pricing questions?

Chat with an expert

platform is a recognized industry
leader by U.S. News & G2.

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Powerful cloud PBX features

Whether it's Android or iOS, your teams can get meaningful work done right from there mobile phones. With platform's mobile app, anything is possible.

Get audio or video conferencing with HD call quality and no time limits. Let guests dial in or join the meeting from the convenience of their web browser.

In addition to a free virtual number, every user gets a virtual room, too. Sharing screens, sending files, and managing tasks — all in one place.

Receive voicemails, including caller information in your inbox. Voicemail to email lets you open your email and listen to messages without any dialing.

For larger VoIP call centers, Interactive Voice Response (IVR) may improve caller experience. Based on specific words or phrases, an IVR routes calls to the correct department.

If you've ever heard, "Press 1 for Sales, Press 2 for Support," then you've used an auto attendant. Using a cloud PBX, set up your auto attendant in seconds, not days.

With your cloud-based virtual PBX, silently record all calls with no hardware. Use call recording to fact-check customers or provide coaching opportunities for your team.

Handle incoming calls by routing them to the correct department automatically. Configure call routing based on phone numbers, holidays, or business hours.

Choose the phone number your business needs in any area code. Effortlessly manage your company's phone lines with a cloud PBX no matter where you are.

Earn the trust of leads and customers with a toll-free phone number. Plus, add an auto attendant to fast-track callers to the right department.

platform’s cloud PBX is perfect for remote teams ⚡

  • Superior call quality and HD video conferencing.
  • Setting up platform's cloud PBX system is simple and easy.
  • Affordable VoIP phones, conferencing hardware, and equipment.
  • Modern remote phone system features.
  • Amazing customer service,available 24/7 for your convenience.
  • 99.999% uptime and military-grade data centers.
  • Unlimited toll-free calling across the United States and Canada.
  • Secure and encrypted business communication via TLS and SRTP.

Cloud PBX FAQs

A hosted PBX shifts your business phone service over to a trusted VoIP provider. Instead of individual phone extensions, each phone is replaced with a VoIP desk phone. With the implementation of the hosted PBX, your voice communications can use the existing data network.

Top features enjoyed by enterprise VoIP users include Call Pop, voicemail-to-email transcription, call recording, auto attendant, conference calls, HD-quality calls, custom dashboards, and advanced call logs.

The primary difference between enterprise and small business VoIP are the needs of the business. Enterprises stand to benefit from popular features such as call recording, voice analytics, call queues, and team collaboration.

A cloud PBX (private branch exchange) is a business phone system where the service provider stores your communication data in the cloud. With a cloud PBX system, calls are made using an internet connection and you have access to advanced calling and voicemail features that you can’t get with a traditional phone alone.

Yes, you can migrate your existing business phone numbers through a process known as porting. We’ll help your organization with this process. You can also purchase additional phone numbers as needed to support the growth of your business.

An enterprise cloud PBX is a phone system that is operated and maintained by a trusted phone service provider instead of on-premises hardware. The benefits of an enterprise cloud PBX are lower costs, increased uptime, and greater business continuity.

Larger businesses need to identify a partner that can support their broad business needs and vision for growth. Areas to focus on include service uptime, platform reliability, customer support availability, and the ability to ramp services up as your company grows.

Yes, you’ll need a cloud-hosted PBX system. This means that a provider, like platform, manages your cloud PBX remotely.

platform’s cloud PBX price starts at $21.95 per month/user. Work with one of our agents to get a customized quote based on your business needs.

1 Billion + Calls on our network
100,000+ Happy customers
1,000+ Global employees

Why you need to make the switch to cloud PBX

The new digital era is letting businesses expand their market to anywhere. But you might hesitate on taking your business digital because you don’t want to impact your customers’ experience. That’s what having the right tools in your business helps with.

A cloud PBX will let you take your business where you go, without impacting any customer interaction. It gives you the freedom of conducting your business from anywhere by using a cloud-based software to connect your calls virtually without needing any hardware or landline connectivity.

What makes cloud PBX different from a traditional PBX is that it only needs the internet to connect your voice data, whereas traditional PBX will need on-site hardware to connect any voice conversations. Depending on your business needs you can choose between a cloud PBX or a cloud-hosted PBX system, where a provider will run your phone system somewhere else, not in your offices.

The top benefits of a cloud PBX system for business

There are many benefits that stand out on a virtual PBX system over traditional PBX. These include:

  • No need for hardware or landlines
  • Your service provider handles all maintenance of the PBX system
  • It can work with any device since you’ll have the option to use the desktop or mobile app
  • Advanced customer service features like voicemail transcriptions to SMS, call queues, and auto attendance
  • No need to worry about updating, upgrading or maintaining any hardware
  • You can customize your plan to work for you
  • It can grow with your business
  • You and your team can work from anywhere
  • Higher security than a traditional PBX
Read more

More Business Phone Systems from platform:

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Business Phone Service

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Business Communication Solutions

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Enterprise VoIP Phone Systems

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