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Terms of Service


Our services enable connectivity and the easy integration of telecommunications and e-mail capabilities into software applications, including mobile, web-based and desktop applications.

This is our Terms of Service, and it covers services provided by both VVPUSA and it's business units. Our services consist of both the platform and connectivity services that VVPUSA provides to you. Also, if we get into a dispute which can't be resolved, the dispute will go to arbitration which is covered in section 18.

In these Terms of Service

(hereafter “Agreement” or “Terms”), “we,”“us,”“our” or “VVPUSA” will refer collectively to VVPUSA, 21837 W. 176th Terrace, Olathe, KS. 66062, and the terms “you,”“your” and “Customer” will refer to you. To be eligible to register for a VVPUSA account in order to use the Services, you must review and accept these Terms by clicking on the “I Accept”


“Get Started” button or other mechanism provided. If you are registering for a VVPUSA account in order to use the Services on behalf of an organization, then you are agreeing to these Terms for that organization and promising to VVPUSA that you have the authority to bind that organization to these Terms (and, in which case, the terms “you” and “your” or “Customer” will refer to that organization). The exception to this is if that organization has a separate written agreement with VVPUSA covering the use of the Services, in which case that agreement will govern such use.


When we refer to the “Services” in these Terms, we mean to include the whole enchilada - - including both: (1) the “VVPUSA Services” which are the services offered and provided by VVPUSA to you, which are generally comprised of: (a) our platform services, including the application programming interface for the VVPUSA Services and any cloud-based software provided to you by VVPUSA in connection with your use of the platform services, and programs, features, functions, developer tools, and report formats, and subsequent updates or upgrades of any of the foregoing made generally available by VVPUSA, and (b) connectivity services, which include the interconnection capabilities embedded within the VVPUSA Services that link the VVPUSA Services to the telecommunications providers’ networks (including fixed-line, cellular, wireless, high-bandwidth, and/or fiber optic cable) via the Internet.

When we refer to the “VVPUSA API” we mean an application programming interface for the Services (or feature of the Services) provided to you by us.

When we refer to the “Documentation” we mean all of the VVPUSA API instruction manuals and guides, code samples, manuals, guides, on-line help files and technical documentation made publicly available by us for the Services, and as may be updated from time to time.

When we refer to the “Customer Application” we mean a software application, which includes any software application that you create using developer tools provided by us, that interfaces with the Services and includes any services (web-based or other services) made available by you through that application.



If you have any questions, you can reach VVPUSA at

1. Changes to These Terms

These terms might change. But we’ll send you an e-mail and let you know before we make any significant changes that impact you or your use of our services. If you keep using our services after the terms change, then you have accepted those changes.

We may revise these Terms from time to time. If we do, those revised Terms will supersede prior versions. Unless we say otherwise, revisions will be effective upon the effective date indicated at the top of these Terms. We will provide you advance notice of any material revisions. This notice will be provided in your Txtriaor Mobile Drips account portal or via an e-mail to the e-mail address owner of your VVPUSA / Mobile Drips account. For other revisions, we will update the effective date of these Terms at the top of the page. We encourage you to check the effective date of these Terms whenever you visit Txtria’s website or log in to your account. Your continued access or use of the Services constitutes your acceptance of any revisions. If you do not agree to the revisions, you should stop using the Services.

2. Your VVPUSA / Mobile Drips Account(s)

If you want to use our services, you need to create a VVPUSA account. To create a VVPUSA account, you need to give us some information about yourself. The information you provide must be true and kept up to date.

You are responsible for anything that happens under each of your VVPUSA accounts, including anything the users of your application do while using your application.

Also, for some phone numbers, we need to have a physical address on file for you. So, please send us your new physical address if you move.

To use the Services, you will be asked to create a VVPUSA account. As part of the account creation process, you’ll be asked to provide your e-mail address, create a password, and verify that you’re a human being by providing a telephone number to which we’ll send you a verification code to enter into a form. Until you register for a VVPUSA account, your access to the Services will be limited to what is available to the general public. When registering for a VVPUSA account, you must provide true, accurate, current and complete information about yourself as requested during the account creation process. You may also create sub-accounts within each VVPUSA account. You must keep that information true, accurate, current and complete after you create each VVPUSA account.

You are solely responsible for all use (whether or not authorized) of the Services under your VVPUSA account(s) and any subaccount(s), including the quality and integrity of your Customer Data and each Customer Application (as defined below). You are also solely responsible for all acts and omissions of anyone who has access to or otherwise uses any Customer Application (“End Users”). You agree to take all reasonable precautions to prevent unauthorized access to or use of the Services and will notify us promptly of any unauthorized access or use. We will not be liable for any loss or damage arising from unauthorized use of your VVPUSA account(s). You will be solely responsible, at your own expense, for acquiring, installing and maintaining all hardware, software and other equipment as may be necessary for you and each End User to connect to, access, and use the Services.

3. Access and Use of the Services

We want to make our services available for you to use 24/7, but things happen that occasionally (very occasionally) make our services unavailable due to circumstances out of our control

You and your affiliates may use our APIs and published documentation to create your application that your end users can use so long as you, your affiliates, and your end users comply with these terms, and with respect to the VVPUSA services our Acceptable Use Policy.

3.1 Provision of the VVPUSA Services. We will make the VVPUSA Services available to you in accordance with this service level agreement (“VVPUSA SLA”), which may be updated from time to time.

You may use the VVPUSA Services, on a non-exclusive basis, solely to:

a. Use the Documentation and VVPUSA APIs as needed to develop your Application;

b. Use and make the VVPUSA Services available to End Users in connection with the use of each Customer Application in accordance with the Documentation and our Acceptable Use Policy;

c. Use the VVPUSA Services solely in connection with and as necessary for your activities pursuant to these Terms; and

d. Allow your affiliates to use the VVPUSA Services (subject to Section 8 (Affiliates)) pursuant to this Section 3.

4. Customer Data

Please read our VVPUSA privacy policy bullets below to understand what we may do with your data. If you don’t want your data used that way, then, stop using our services immediately.

We might have to use or disclose your data for one or more of the reasons below:

If we make reference to ‘law’ or ‘laws’ in these terms, we mean laws in the traditional sense, statutes, regulations, rules, government or court orders or judgments, etc.

5. Restrictions and Requirements

Some restrictions of VVPUSA services are:

a. Don’t transfer our services, resell them, etc., except as allowed under Section 3(b);

b. Don’t use our services to try to contact emergency services;

c. Don’t use our services to break the laws, regulations, rules, etc., to violate these terms, to violate our Acceptable Use Policy, or to violate someone else’s rights;

d. Do not block VVPUSA from using your data as needed to provide you our services; and

e. Don’t reverse engineer, etc. any software we provide.

6. Changes to the Services

We are always looking to innovate and make our services better, so our APIs and SLA may change over time. We will let you know in advance if any API changes aren’t backwards-compatible.

The features and functions of the Services, including the VVPUSA API and our VVPUSA SLA, may change over time. It is your responsibility to ensure that calls or requests you make to the Services are compatible with our then-current Services. Although we try to avoid making changes to the Services that are not backwards compatible, if any such changes become necessary, we will use reasonable efforts to let you know at least sixty (60) days prior to implementing those.

7. Export Controls

You must follow U.S. export and economic sanctions laws.

Also, the U.S. government publishes lists of people and organizations that U.S. companies aren’t allowed to do business with. If you use our services, then you are swearing that neither you nor your organization is on any of those lists.

The Services may be subject to applicable U.S. export control laws and economic sanctions regulations. In receiving the Services, you agree to comply strictly with all domestic and international export laws and economic sanctions regulations as they apply to the Services, and to the extent consistent with these Terms, to obtain any necessary license or other authorization to export, re-export, or transfer the Services. These laws include restrictions on destinations, End Users, and end use. Without limitation, you may not transfer the Services without U.S. government authorization to any entity on a U.S. government exclusion list (e.g., the Department of Commerce’s List of Denied Persons, Entity, or Unverified List, and the Treasury Department’s List of Specially Designated Nationals and Consolidated Sanctions List). You represent that you are not on a U.S. government exclusion list or under the control of or an agent for any entity on such a list, and you further warrant that you will immediately discontinue use of the Services if you become placed on any such list or under the control of or an agent for any entity placed on such a list.

8. Affiliates

Your affiliates (businesses that your business controls) can use our services, but you and your affiliates will both be responsible for everything that your affiliates do when they’re using our services, including violating of these terms. If your affiliates want to bring a claim against VVPUSA, then only you may do so on your affiliates’ behalf.

Your affiliates mean any entity or person that controls you, is controlled by you, or under common control with you, such as a subsidiary, parent company, or employee. Similarly, if we refer to our affiliates, we mean an entity or person that controls us, is controlled by us, or is under common control with us. Your affiliates may use the Services pursuant to these Terms, provided that these Terms apply to your affiliates. You and your affiliates that use th Services will be jointly and severally responsible for the acts and omissions of your affiliates, including, but not limited to, their breach of these Terms. Any claim from any of your affiliates that use the Services pursuant to these Terms may only be brought against us by you on your affiliates’ behalf.

9. Product Terms

Add-ons that you may purchase through the VVPUSA Marketplace are available under this same terms and agreement document..

10. Fees, Payment Terms, Taxes

If you use our services in violation of these terms and cause us to be fined or penalized, we will automatically bill you for it.

11. Ownership and Confidentiality

12. Representations and Warranties; Warranty Disclaimer

If you want to record or monitor calls, messages, or any other form of communications, then be warned that there are a lot of laws that govern these types of activities. You MUST comply with every law and regulation that applies. VVPUSA STRONGLY SUGGESTS that you don’t do any of these things until the person(s) you want to record/ monitor have given you permission to do so. If you break any applicable laws or regulations and, as a result, VVPUSA gets sued, investigated, etc., then you will pay for it all.

You promise that you are only giving VVPUSA any customer data for which you’ve given required notices and gotten permission as required by law. In addition, we will only use and disclose this customer data following Section 4 above.

We promise that our services will work the way we say they will in our published documentation.

13. Indemnification

If our services violate someone else’s intellectual property right, then we will fight that fight and cover any money spent related to that fight.

14. Limitation of Liability; Emergency Services

Generally speaking, neither of us owe each other for any bad things that might indirectly result from our services not working as intended, like lost business. You will, however, owe us for indirect damages if you violate Section 5 and 11.3 above. Also, we are both responsible to each other for indirect damages in satisfying your and our indemnification obligations.

Any direct damages we might owe each other cannot be more than the amount you’ve paid or should have paid in the previous 12-months. However, direct damages won’t be limited if they result from your failure to pay us on time, your breach of Sections 5 or 11.3, or satisfying your and our indemnification obligations.

Again, you may not use our services to connect to emergency services (like 911). If something bad happens because you or someone using our services under your

VVPUSA account(s) tries but is unable to reach emergency services, then VVPUSA is not and cannot be held responsible.

15. Term; Termination; Suspension

These terms become effective on the day you click “I Accept” or when you or someone else starts using our services under your VVPUSA account.

16. Surviva

Some terms are like zombies. They carry on even after these terms are terminated. That includes your payment obligations and Sections 4, 10, 11, 13, 14, 16, 17, and 18.

Upon termination of these Terms, your payment obligations, the terms of this Section 16, and the terms of the following Sections will survive (i.e. still apply): Section 4 (Customer Data), Section 10 (Fees, Payment Terms, and Taxes), Section 11 (Ownership and Confidentiality), Section 13 (Indemnification), Section 14 (Limitation of Liability; Emergency Services), Section 17 (General), and Section 18 (Agreement to Arbitrate).

17. General

We both agree to follow the law, regulations, rules, etc. that apply to us.

18. Agreement to Arbitrate

Please, please, please reach out to our Customer Support Team before bringing a legal case.

Before bringing a formal legal case, please first try contacting our Customer Support. Most disputes can be resolved that way.

If our Customer Support Team can’t help you with a dispute, then we both agree to go to binding arbitration, again, in Olathe, Kansas. Arbitration means a professional arbitrator will decide how to resolve our dispute instead of a judge or ajury deciding the case.

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